Successful collaboration with US American business partners by participating in our intercultural USA training.
CultureWaves is looking forward to advising you!
Practice-oriented knowledge of the US American business culture: the key factor for your business success
Being the third biggest country in the world, with the world’s largest national economy, the USA has a great influence on global business. With more than 300 million inhabitants, the USA are home to a multicultural and multi-ethnic population. Strong trade relations with the USA require an understanding of their culture in order to collaborate with US American business partners more successfully.
By participating in our Intercultural Training USA, you will expand your range of options in contact with customers, suppliers and colleagues from the USA. Improve your intercultural competencies and understanding of the US American business partners’ and colleagues’ business mentality.
CultureWaves offers background know-how and practice-oriented recommendations for working successfully with US American buiness partners to you and your employees on site or virtually.
We are looking forward to advising you and to tailoring the Intercultural Training USA to your specific needs!
You can reach us via phone +49 (0)2227 908 6252 and email contact@culturewaves.com. Or just use our contact form.
What you can expect from our Intercultural Training USA
By completing the training participants will:
- sharpen their perception and develop a broader understanding of different perspectives
- understand the impact of cultural values on people’s behaviour, communication and work style
- gain a better understanding of the US American society and values as well as their impact on work life
- anticipate what behaviour may confuse US American business partners and gain a deeper understanding of their reactions
- be able to adapt to US American work life more effectively and successfully interact with US American colleagues
- understand which competencies are important to operate with intercultural sensitivity
- know helpful strategies to communicate successfully with US American business partners
We are looking forward to advising you and to tailor the Intercultural Training USA to your specific needs!
You can reach us via phone +49 (0)2227 908 6252 and email contact@culturewaves.com. Or just use our contact form.
Intercultural Training USA – possible content:
Understanding USA
Self-perception and perception by others
- understanding the USA: historical, geopolitical, economic, societal and religious particularities as well as their impact on US American business mentality
- USA after ‚nine eleven‘: Identity in the USA
- self-perception and perception by others of values and attitudes
- essential US American values: individualism, assertiveness and optimism
Communication with US American business partners
- chances and risks of virtual collaboration: communicating with US American colleagues and clients via email and in virtual meetings- positive intentions and potential misunderstandings
- efficient relationship management: how to build trust and motivation; appropriate topics for small talk, tips and taboos
Meetings, team- and project work
- challenges and areas of tension when working in project teams with US American clients, suppliers and colleagues
- different work styles: the meaning of planning and management of time, targets and future orientation in day-to-day business and within processes of work
- general understanding of team work and its meaning for US Americans
- the meaning of an announcement of a meeting and its preparation
- expectations placed on presentations and visualisation, as well as on the documentation and securing of results
Leadership
- the importance of hierarchy and status in US American management
- leadership and decision-making processes ‘made in the US’ – case studies
- management styles and expectations on line managers
- interacting with female colleagues in the USA
- competently leading negotiations and consultations of strategy or conflict
- building trust and motivating US American employees
How to behave in critical situations and in case of conflict
- avoiding uncertainty and conflicts when collaborating with US American business partners
- feedback and criticism: dealing with delays and quality defects
Presenting and negotiating in the USA
- intercultural adjustment of presentations – What does a US American audience expect? – structure, content, style and further particular aspects
- negotiations and sales talk: communication strategies for goal oriented and sustainable negotiation with US Americans
Business trips – tips and recommendations
- business trips to the USA – business meetings and local every-day-life
- welcoming and hosting US American employees and business partners – your role as a host
Summary of key learnings
Wrap up and practical recommendations for working with US American colleagues and business partners.
Do you have specific needs?
CultureWaves tailors your Intercultural Training USA according to your current needs and business specific challenges.
Intercultural Training USA – How, where and for whom?
- customized to target group and main topics
- for employees of all levels, professionals and leaders
- individual or group training
- face-to-face or virtual
- on-site or off-site
We are looking forward to advising you and to tailoring the Intercultural Training USA to your specific needs!
You can reach us via phone +49 (0)2227 908 6252 and email contact@culturewaves.com. Or just use our contact form.
Intercultural Training USA – methodology
CultureWaves offers behaviour-oriented training which is characterized by focussing on the participants’ needs, interactive approaches and practical relevance.
Our approach comprises background information to better understand business mentalities, interactive group exercises, and up-to-date videos and graphics. Participants are given an opportunity to work on case studies, participate in group discussions, and reflect on what they have heard. In addition, we provide you with practice-oriented recommendations designed to help your business success.
If you are interested please feel free to contact us!
We are looking forward to write an offer for you or to answer any remaining questions.
You can reach us via phone +49 (0)2227 908 6252 and email contact@culturewaves.com. Or just use our contact form.
You might also be interested in:
- Diversity management
- Virtual leadership
- Team development
- Project coaching
- Expatriation
- Intercultural coaching
- The International Profiler – Coaching-tool for developing intercultural competences
…and many more. We are happy to further advise you on our portfolio.
About CultureWaves
Since 1999, CultureWaves has helped companies to manage important business relationships, as they open up and develop new in their international business as well as in processes of change and going international.
Our team of more than 120 experts offers consulting, coaching, training, workshops, key-note speeches and process support for international businesses and their employees worldwide.
