Intercultural Training India

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Our Intercultural training India enables you to successfully communicate and cooperate with Indian business partners. Please feel free to contact us!

Business success in India with intercultural competence

India is a diverse and multi-faceted nation. The multiethnic state is the second most populous country in the world with more than 20 official languages and 300 regional dialects. Key sectors of the Indian economy are among others, information technology and pharma technology. India’s well-educated and qualified workforce mainly contributes to a booming economy. In addition to the biggest movie industry worldwide, India is known as a colorful country of herbs and spices.

Participating in our Intercultural Training India will enrich your personal competence as to communicating with clients, suppliers, colleagues and employees from India.

Increase your intercultural competencies and understanding of Indian business mentality. CultureWaves offers background knowledge on India and practical, hands-on advice for collaborating with Indian business partners.

What you can expect from our Intercultural Training India

By completing the training participants will:

  • sharpen their perception and develop a broader understanding of different perspectives
  • understand the impact of cultural values on people’s behaviour, communication and work style
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  • gain a better understanding of Indian society and traditions as well as their impact on work life
  • anticipate what behavior may irritate Indian business partners and gain a deeper understanding of their reactions
  • understand which competencies are important to operate with intercultural sensitivity
  • know helpful strategies to communicate successfully with Indian business partners

We are looking forward to advising you and to tailoring the Intercultural Training India to your specific needs!

You can reach us via phone +49 (0)2227 908 6252 and email Or just use our contact form.

Intercultural Training India – possible content:

Understanding India

Self-perception and perception by others

  • historical, geopolitical, economic, social and religious characteristics and their influence on Indian business mentality and current developments
  • comparing self-perception and perceptions by others of values, attitudes and behavioural patterns in consideration of regional and cultural characteristics

Business communication with Indians

  • opportunities and risks when working virtually: communication with Indian colleagues via email and telephone – positive intentions and potential misunderstandings
  • namaste: Salutations, introductions with Indian colleagues and business partners
  • recommendations for developing an effective expectations management
  • efficient relationship management to build trust and motivation and appropriate small-talk topics
  • customer is king? The meaning of customer requests in an Indian work context
  • conversation styles: Interruptions and overlapping conversation sequences when communicating with Indian counterparts
  • the relevance of nonverbal signals and body language
  • taking into account: possible expectations of Indian audiences
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Meetings, team- und project work

  • different working styles: The meaning of planning time and flexibility when working with Indians
  • a polychronic way of working: Multitasking as a key competence in business life
  • the background of behavior in project groups: the influence of seniority, gender, academic background, corporate culture, level of identification with the company and the relationship to line managers
  • the relevance of group orientation in Indian business life, especially in meetings
  • expectations relating to facilitation and visualisation as well as documentation and securing results
  • planning projects in India: creating commitment through agreements and contracts
  • characteristics of region specific aspects relating to project management
  • building and maintaining trust when collaborating with Indians: The meaning of trust and strategies of building trust
  • challenges when working in project teams with Indian clients, suppliers and colleagues


  • the decision-making competency of line managers in India
  • the meaning of hierarchy, roles and status in Indian management cultures
  • management styles and expectations while executives are facing: the importance of approval
  • leading conversations, dealing with negotiations, strategy, feedback and conflict in a competent way
  • measures to increase the motivation of Indian employees

How to behave in difficult and challenging situations?

  • criticism and feedback: dealing with delays and quality deficiencies
  • dealing with challenges and conflicts – how to avoid face loss?
  • insecurity and conflicts when working with Indian business partners: how to recognize, prioritize and avoid them

Presenting and negotiating

  • adapting one’s presentation style to an intercultural setting – what do Indian audiences expect?
  • tips relating to structure, content, presentation style and other aspects while taking regional characteristics into account
  • tips for negotiations: conversation strategies for efficient negotiations
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Business trips – tips and recommendations

  • travelling to India – recommendations for business meeting and everyday life in India
  • welcoming and taking care of Indian employees and business partners – the role of the host

Summary of the most important conclusions

Wrap up and practical recommendations for working with Indian colleagues and business partners.

Would you like us to address specific topics?

Depending on your current needs and business-specific challenges, CultureWaves can tailor your Intercultural India Training.

Intercultural Training India – How, where and for whom?

  • customized to target group and main topics
  • for employees of all levels, professionals and leaders
  • individual or group training
  • face-to-face or virtual
  • on-site or off-site

We are looking forward to advising you and to tailoring the Intercultural Training India to your specific needs!

You can reach us via phone +49 (0)2227 908 6252 or email Or just use our contact form.

Intercultural Training India – methodological approach:

CultureWaves offers behaviour-oriented training which is characterized by focussing on the participants’ needs, interactive approaches and practical relevance.

Our approach comprises background information to better understand business mentalities, interactive group exercises, and up-to-date videos and graphics. Participants are given an opportunity to work on case studies, participate in group discussions, and reflect on what they have heard. In addition, we provide you with practice-oriented recommendations designed to help your business success.

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About CultureWaves

Since 1999, CultureWaves has helped companies to manage important business relationships, as they open up and develop new in their international business as well as in processes of change and going international.

Our team of more than 120 experts offers consulting, coaching, training, workshops, key-note speeches and process support for international businesses and their employees worldwide.


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